Please read these Terms of Entry carefully before entering the store. By scanning your SingPass QR code to gain entry, you acknowledge that you have read, understood, and agree to be bound by these Terms of Entry.

01 Access and Entry

1.1 Entry to the store is restricted to authorised individuals who have successfully verified their identity via SingPass MyInfo. Customers must be at least 18 years of age or be accompanied by a parent or legal guardian.

1.2 Each SingPass login session authorises one entry. You must not allow other persons to enter the store using your SingPass credentials or hold the door open for unauthorised individuals.

1.3 We reserve the right to deny or revoke entry to any person at our sole discretion, including persons who have previously breached these Terms or engaged in misconduct.

02 Conduct in Store

2.1 You must behave in an orderly, lawful and respectful manner at all times while on the premises.

2.2 The following conduct is strictly prohibited:

  • Shoplifting, theft, or removal of any goods without completing payment
  • Vandalism or damage to store fixtures, equipment, or merchandise
  • Tampering with CCTV cameras, payment terminals, access control systems, or any other store infrastructure
  • Consuming food or beverages before completing payment
  • Smoking, vaping, or consuming alcohol on the premises
  • Intimidating, harassing, or threatening other customers
  • Loitering or remaining in the store for an unreasonable period without making a purchase
2.3  Guest Responsibility.  You are fully responsible for the conduct and actions of any person you bring into the store, including minors, guests, or any individual who enters as a result of you holding the door open or otherwise facilitating their entry. Any breach of these Terms by a person you bring in will be treated as a breach by you, and you shall be jointly and severally liable for any loss, damage, or costs arising from their conduct.
2.4  Store Cleanliness.  You are required to keep the store clean and tidy at all times. This includes disposing of all rubbish, packaging, and waste in the designated bins, cleaning up any spills or mess caused by you or your guests, and leaving the premises in a clean and orderly condition. In the event that exceptional cleaning is required as a result of your conduct or that of any person you bring in, a fixed cleaning fee of S$100.00 will be charged to you in addition to any other costs or fees payable.
03 CCTV Surveillance

3.1 The store is under continuous CCTV surveillance 24 hours a day, 7 days a week, for the purposes of security, loss prevention, and operational safety.

3.2 By entering the premises, you consent to being recorded by CCTV cameras. CCTV footage may be retained and used as evidence in the event of any incident, dispute, or legal proceedings.

3.3 CCTV footage will be handled in accordance with our Privacy Policy and applicable data protection laws.

04 Payment and Self-Checkout

4.1 All purchases must be completed via the self-checkout terminals before exiting the store. Accepted payment methods are PayNow and PayWave.

4.2 You are responsible for scanning all items accurately and paying the correct amount. Failure to pay for goods constitutes theft and may result in civil and/or criminal liability.

4.3 All sales are final. Exchanges or refunds are subject to our Returns Policy, available at [insert URL or contact details].

4.4 We are not liable for any failed transactions arising from issues with your bank, payment device, or network connectivity. In such cases, please contact your bank or payment provider directly.

05 Loss, Damage and Debt Recovery

5.1 We accept no liability for any loss, theft, or damage to your personal property while on the premises.

5.2 You shall be liable for any damage caused to store property, fixtures, equipment, or merchandise as a result of your actions or negligence, or the actions of any person you bring into the store.

5.3  Debt Recovery Fee.  In the event that any debt, loss, or claim arising from a breach of these Terms is referred for debt recovery, you shall be liable to pay a fixed administrative and debt recovery fee of S$100.00 in addition to the principal amount owed. This fee covers the costs of investigation, processing, and recovery action, and is payable regardless of the quantum of the underlying debt.
06 Emergency and Safety

6.1 In the event of an emergency, please exit the store immediately via the designated emergency exits and call the relevant emergency services (Police: 999 · Ambulance/Fire: 995).

6.2 Do not tamper with fire safety equipment, emergency exits, or alarms.

07 Enforcement and Consequences

7.1 Any breach of these Terms of Entry may result in:

  • Immediate termination of your store access session
  • Suspension or permanent banning of your SingPass-linked account from the store
  • Reporting to the relevant authorities (Singapore Police Force, IMDA, or other regulatory bodies)
  • Civil or criminal proceedings

7.2 We reserve the right to amend these Terms of Entry at any time. Continued use of the store following notification of changes constitutes acceptance of the updated Terms.

08 Governing Law

8.1 These Terms of Entry are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising shall be subject to the exclusive jurisdiction of the Singapore courts.

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Last Updated: June 2026